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Refund Policy

Our policy on refunds for Wardento subscriptions and credits.

Published September 28, 2026

Subscriptions and credits

Subscription fees and purchased credits are non-refundable, and we don't prorate or refund the unused portion of a billing period. You can cancel anytime from the web app's Settings page — cancelling stops future billing, and any credits already in your balance remain usable through the end of the current cycle.

Exceptions

We'll issue a refund where required by law, or where a charge was made in error (for example, a duplicate or incorrect charge). Email contact@wardento.com and we'll review it.

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